Privacy Policy

Last updated: 2025-01-01

OLA (Otaku Loot Agency) (hereinafter "we", "us", or "our") operates this proxy buying service and is committed to protecting your personal information in accordance with Japan's Act on the Protection of Personal Information (APPI) and applicable international laws including the GDPR.

1. Information We Collect

We may collect the following personal information: full name, email address, shipping address, country of residence, order and payment history, and chat/message history.

2. Purpose of Use

We use your personal information for: processing proxy purchase requests, communicating estimates and payment links, managing storage and shipping, responding to inquiries, and improving our service.

3. Third-Party Disclosure

We do not sell or rent your personal information. We may share it with payment processors (e.g. Stripe) and shipping carriers solely for the purpose of completing your order.

4. International Transfers

As we serve customers globally, your personal information may be processed outside your country of residence. We take appropriate safeguards to ensure your data is protected.

5. Cookies

We use cookies and similar technologies to improve site functionality and analyze usage. You can control cookie preferences via your browser settings or our cookie consent banner.

6. Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at yamato1106take@gmail.com.

8. Contact

For privacy-related inquiries, please contact: yamato1106take@gmail.com